Most importers find out quickly that a customs broker plays an essential role during the import process for freight coming into the United States. Individuals or businesses that import cargo on a regular basis should establish a good relationship with a customs broker. This can keep shipping costs down and avoid costly penalties for not following government regulations.

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Tracking multiple import shipments can become increasingly time consuming. Imported freight passes through the hands of several shipping companies while in transit to the U.S. A customs broker will track imported cargo on a daily basis and ensure that all paperwork is in order to obtain a customs clearance without delay.